1. Who We Are
g777 (accessible at g-777.lat) is an online betting and casino platform serving users in Bangladesh. When you create an account, place a bet, or contact our support team, g777 acts as the data controller responsible for your personal information.
This Privacy Policy explains what data we collect, how we use it, who we share it with, and what choices you have. It applies to all services offered through the g777 website and the g777 mobile app.
2. Data We Collect
We collect only what is necessary to provide our services and meet legal obligations. The table below sets out each category.
| Category | Examples | Required? |
|---|---|---|
| Identity data | Full name, date of birth, NID / passport / driving licence number, photo | Yes – for KYC |
| Contact data | Mobile number, email address | Yes – for account |
| Financial data | bKash/Nagad/Rocket/Upay wallet number, transaction reference IDs, deposit and withdrawal amounts | Yes – for payments |
| Account data | Username, password (hashed), account balance, betting history, bonus usage | Yes – for service |
| Device & technical data | IP address, device model, OS version, browser type, app version | Automatic |
| Usage data | Pages visited, games played, session duration, click paths | Automatic |
| Communications data | Live chat transcripts, support ticket content | When you contact us |
3. How We Collect It
We gather data through three routes:
- Directly from you – when you register, complete KYC, make a deposit or withdrawal, or chat with our support team.
- Automatically – our servers log device and usage data every time you load the site or open the app.
- Third parties – payment providers (bKash, Nagad, Rocket, Upay, Bank Transfer) confirm transaction status; identity verification partners check your documents against national databases.
4. Why We Use Your Data
| Purpose | Data used |
|---|---|
| Create and manage your account | Identity, contact, account data |
| Process deposits and withdrawals | Financial, identity data |
| Verify your age and identity (KYC) | Identity documents, date of birth |
| Detect fraud and prevent money laundering | Financial, device, usage data |
| Provide 24/7 live chat support | Contact, communications data |
| Send account notifications (deposit confirmed, withdrawal sent) | Contact data |
| Improve site performance and fix bugs | Device, usage data |
| Comply with applicable laws and regulations | All categories as required |
We do not use your data to build advertising profiles or sell it to third-party marketers.
5. Legal Basis for Processing
We process your personal data under one of the following legal grounds:
- Contract performance – processing is necessary to deliver the services you signed up for.
- Legal obligation – KYC checks and anti-money-laundering records are required by law.
- Legitimate interest – fraud prevention and platform security protect both you and g777.
- Consent – where we send optional promotional messages, we ask for your explicit opt-in first.
6. Who We Share Data With
g777 shares data only with parties that need it to deliver the service:
- Payment processors – bKash, Nagad, Rocket, Upay, and partner banks receive the transaction data needed to move funds.
- Identity verification providers – your KYC documents are checked by a licensed verification service. Documents are deleted from their systems within 12 hours of review completion.
- Game providers – KA Gaming, Spribe, PG Soft, JDB, CQ9, and Ezugi receive a session token (not your full identity) to load games securely.
- Cloud infrastructure – our servers run on encrypted cloud infrastructure. The provider processes data only on our instructions.
- Law enforcement – we disclose data when required by a valid legal order. We will notify you where permitted by law.
We do not transfer your data to countries outside the jurisdiction without adequate protections in place.
7. Cookies & Tracking
g777 uses a small number of cookies. We do not use third-party advertising cookies.
| Cookie type | Purpose | Duration |
|---|---|---|
| Session (essential) | Keeps you logged in during your visit | Session end |
| Preference | Remembers language and display settings | 30 days |
| Analytics | Counts page views and game load times (anonymised) | 90 days |
| Security | Detects unusual login patterns | 7 days |
You can clear cookies through your browser settings at any time. Disabling essential cookies will prevent you from staying logged in.
8. How Long We Keep It
We hold data for as long as your account is active, plus the period needed to meet legal obligations:
- Account and financial records – 5 years after account closure (regulatory requirement).
- KYC documents – 5 years after the last transaction; identity documents uploaded for a failed verification are deleted within 30 days.
- Live chat transcripts – 2 years, then anonymised.
- Device and usage logs – 90 days on a rolling basis.
When retention periods expire, data is permanently deleted or irreversibly anonymised.
9. Your Rights
You have the following rights over your personal data held by g777:
- Access – request a copy of all data we hold about you.
- Correction – ask us to fix inaccurate or incomplete information.
- Deletion – request erasure of your data where we have no legal obligation to keep it.
- Restriction – ask us to pause processing while a dispute is resolved.
- Portability – receive your account data in a machine-readable format.
- Objection – object to processing based on legitimate interest.
- Withdraw consent – opt out of promotional messages at any time.
To exercise any of these rights, contact our 24/7 live chat support team. We will respond within 30 days. Identity verification may be required before we action a request.
10. Security Measures
g777 applies layered security controls to protect your data:
- TLS 1.3 encryption for all data in transit between your device and our servers.
- AES-256 encryption for sensitive data stored at rest, including payment details and KYC documents.
- Passwords are stored as salted hashes – we cannot read your password.
- Two-factor authentication (2FA) is available and strongly encouraged for all accounts.
- Internal access to personal data is limited to staff who need it to do their job, and all access is logged.
No system is completely immune to attack. If a data breach occurs that affects your rights, we will notify you within 72 hours of becoming aware.
11. Minors Policy
g777 is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18. If a minor has created an account, please contact our live chat immediately. We will close the account and delete all associated data without delay.
Age verification is performed during KYC. Users who cannot confirm they are 18+ will not be permitted to deposit or withdraw.
12. Changes to This Policy
We may update this Privacy Policy when our services change or regulations require it. When we make significant changes, we will notify you by a banner on the g777 site or a message to your registered mobile number at least 14 days before the changes take effect.
The "Last reviewed" date at the top of this page always shows when the policy was last updated. Continued use of g777 after the effective date means you accept the revised policy.
13. Contact Us
If you have questions about this Privacy Policy, want to exercise your rights, or need to report a concern, reach our team through the 24/7 live chat on the g777 website or app. Our support team is available every day of the year and will escalate data-related requests to our privacy team within one business day.